This Privacy Policy describes how Flex District ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from our store.

1. Collecting Personal InformationWhen you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.Personal information we collect includes:- Device information: web browser, IP address, time zone, cookies- Order information: name, billing address, shipping address, payment information (including credit/debit card numbers), email address, phone number- Customer support information: information you choose to share with us

2. How We Use Your Personal InformationWe use your personal information to:- Process and fulfill your orders- Communicate with you- Screen orders for fraud or risk- Provide customer support- Improve and optimize our Site- Send promotional emails (only if you opt in)

3. Sharing Personal InformationWe share your personal information with service providers to help us operate our business, including:- Our ecommerce platform provider, which powers our online store- Payment processors- Shipping and fulfillment partners- Marketing and analytics providersWe may also share your information to comply with laws and regulations or to protect our rights.

4. Behavioural AdvertisingWe may use your personal information to provide targeted advertisements or marketing communications we believe may be of interest to you.You can opt out of targeted advertising by using:- Google Ads Settings- Facebook Ad Preferences.

5. CookiesWe use cookies to improve your browsing experience, analyse site traffic, and understand user behaviour. You can control cookies through your browser settings.

6. Your RightsDepending on your location, you may have the right to:- Access the personal information we hold about you- Request correction or deletion of your data- Opt out of marketing communicationsTo exercise these rights, contact us using the information below.


7. Data RetentionWe retain your personal information only as long as necessary to fulfil the purposes outlined in this policy or to comply with legal requirements.

8. ChangesWe may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons.

Last updated: 12 May 2026